Last updated: April 2026 TETRAI YAPAY ZEKA TEKNOLOJI BILISIM VE ILETISIM TICARET LIMITED SIRKETI ("Company", "we", "us", or "our") operates the Tootem mobile application ("App"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our App. By using Tootem, you consent to the practices described in this policy. 1. INFORMATION WE COLLECT 1.1 Account Information When you sign in with Apple or Google, we collect: • Your email address • Your display name • Your profile picture URL (if provided by the authentication provider) 1.2 Usage Data We automatically collect: • Items collected and box opening history • Key balance and transaction records • App interaction data (pages visited, features used) • Collection progress and game statistics 1.3 Device Information • Device type, model, and operating system version • Unique device identifiers • Push notification tokens (only if you grant permission) 1.4 Purchase Information • In-app purchase transaction IDs (processed by Apple or Google) • We do not store credit card numbers or payment details 2. HOW WE USE YOUR INFORMATION We use your information to: • Provide, maintain, and improve the Tootem service • Track your collection progress and game state • Send push notifications such as daily key reminders (with your permission) • Process in-app purchases and maintain transaction records • Prevent fraud, abuse, and unauthorized access • Comply with legal obligations 3. DATA STORAGE AND SECURITY Your data is stored securely on cloud servers using industry-standard encryption for data in transit (TLS/SSL) and at rest. We use PostgreSQL databases hosted on secure cloud infrastructure. 4. DATA SHARING We do not sell, rent, or trade your personal information to third parties. We may share data only with: • Apple and Google for authentication and in-app purchase processing • Analytics providers using anonymized, aggregated data only • Law enforcement authorities when required by law or court order 5. IN-APP PURCHASES Key purchases are processed entirely through the Apple App Store or Google Play Store. We do not have access to your payment method details. Purchase history is maintained solely for customer support and accounting purposes. 6. CHILDREN'S PRIVACY Tootem is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at contact@tetrai.tech and we will promptly delete such information. 7. YOUR RIGHTS You have the right to: • Access your personal data stored in our systems • Delete your account and all associated data via Settings > Profile > Delete Account • Export your data by contacting us at contact@tetrai.tech • Opt-out of push notifications through your device settings • Withdraw consent for data processing at any time For users in the European Union, you also have rights under the General Data Protection Regulation (GDPR), including the right to rectification, data portability, and the right to lodge a complaint with a supervisory authority. For users in Turkey, your rights under the Personal Data Protection Law (KVKK, Law No. 6698) are fully respected. 8. DATA RETENTION • Active accounts: Data is retained for the duration of your account's activity • Deleted accounts: Personal data is deleted immediately upon account deletion; anonymized transaction logs are retained for accounting and legal compliance purposes • Inactive accounts: Accounts inactive for more than 12 months may be flagged for deletion with prior notice 9. COOKIES AND TRACKING The Tootem mobile app does not use browser cookies. We may use device identifiers and analytics SDKs to improve app performance and user experience. 10. INTERNATIONAL DATA TRANSFERS Your data may be processed in countries outside your country of residence. We ensure appropriate safeguards are in place for any international data transfers. 11. CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. Significant changes will be communicated through the App or via email. Your continued use of Tootem after any changes constitutes acceptance of the updated policy. 12. CONTACT US If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data: Email: contact@tetrai.tech Company: TETRAI YAPAY ZEKA TEKNOLOJI BILISIM VE ILETISIM TICARET LIMITED SIRKETI